Keep your pet safe.

Did you know you must renew your pet's license
every year? Renewing a license only takes a few minutes.

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By maintaining a valid license for your pet, you're doing your part to help support your local pet community, and ensuring your own pet is well looked after should they ever find themselves lost.

The City of Southport’s pet licensing partner, DocuPet Inc., specializes in ensuring all pets hold a valid license. If your pet's license is up for renewal or expired, you’ve likely heard from us. Please don’t hesitate to get in touch with our team if you have any questions or comments. We’re here to help! Licenses are only required for those living within the city limits.

Ready to renew? Here's how.

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New to licensing? Avoid the fine and get started today.

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Top 4 FAQ about renewals

  1. 1

    I've licensed my pet in the past, but never online. What do I do?

    Best-case scenario, this year you’ll renew online and create your pet’s full profile. You’ll need to use the link provided in our email communication to you, or your activation code, to access your DocuPet account. Only if you have already licensed your pet in the City of Southport in 2019 will you have an account with us. Your activation code can be found:

    • In the letter that was sent with your original tag order if you licensed offline.
    • In any and all renewal reminder letters.
    • By calling or emailing our helpful customer service team.

    Remember, if you previously provided an email address when licensing your pet, you will have received one or more emails from us with a link to access your online account.

    Of course, if you wish, you can license offline. Learn how here.

    Offline Licensing Options
     

  2. 2

    Why do I have to renew my pet's license every year?

    Cities and counties provide a lot of great services to help keep our communities safe and when it comes to pets, it's easy for things to quickly become out of control. Southport officials are responsible for everything from animal control and pet rescue, to maintaining pet parks and trails. You do your best to keep your pet safe and happy but we all know, accidents happen. A license allows Southport officials and your fellow citizens to identify an animal, contact their owner, and make decisions that are in the best interest of the pet.

     

  3. 3

    Since the last time I licensed, my pet has been spayed/neutered. How can I update their profile to receive the correct rate?

    The City of Southport provides discounted licensing rates for spayed/neutered pets. If your pet has been sterilized since their last license, you will need to update their profile to reflect these changes. Once updated, you will automatically be charged the correct rate when you renew their license.

     

  4. 4

    Wondering when your new tag will arrive?

    Typically tag shipments are received in the mail 10-12 business days after your order is processed. You can login anytime and access your profile and not to worry, Southport records will show your pet has an active license.

     

There’s no ifs ands or buts about it, licenses are required to be renewed prior to their expiration date for all pets living in Southport.

The fine for an unlicensed pet in the City of Southport is $50.00.

Category Fee
Dog or Cat - Altered $15.00
Dog or Cat - Intact $25.00
Replacement Tag $3.00

Please note that Southport's licensing program operates on a 365 day cycle. This means that all licenses expire the following year on the date they were purchased.

Get My Pet a License!

Get the most out of your DocuPet Program

Our mission at DocuPet is to provide a safe and happy home for every pet. This starts with licensing, but it doesn't end there.

Our HomeSafe Lost Pet Service

If you've never had to use our HomeSafe™ Lost Pet Service, that's great news – but we don't want you to forget it's there if you need it.

The HomeSafe Lost Pet Service is an online tool that ties your pet's unique tag number to their online profile. This means that if anyone finds your pet, they can easily visit our site, enter the number found on your pet's tag, and immediately get access to the contact information you have chosen to provide. Our Found Pet report makes it easy for people to help your pet get home safe.

Licensed pet owners can also report pets lost through their online profile. In a matter of seconds, you can notify members of your community and ask for help. They'll learn about your pet, where he or she was last seen, gain access to photos, and receive any of your direct contact information you make available.

Help guarantee your pet's safe return home.

Don't Wait. Renew Today!